provides an interactive user experience that can be used for a wide variety of end user touchpoint scenarios
Our IBM Connections Touchpoint solution provides an interactive user experience that can be used for a wide variety of end user touchpoint scenarios, such as new user profile creation, community and network contact recommendations, organization polling and more, driving user engagement and increasing the business value of your organization’s social business platform.
For example, it can provide a guided introduction to new IBM Connections users, significantly improving their initial user experience with the platform. Our solution walks users through the process of filling in their profile, uploading a photo, choosing users and communities to follow and reviewing important usage information from their organization. By providing users with personalized and relevant content from their initial sign-in they derive immediate value and your organization benefits from improved user adoption.
The Touchpoint solution is deployed as an extension to your existing Connections environment, utilizing standard extension points and standard API calls.
Support for the solution utilizes the same processes as your IBM Software Products