provides an interactive user experience that can be used for a wide variety of end user touchpoint scenarios
Our IBM Connections Touchpoint solution provides an interactive user experience that can be used for a wide variety of end user touchpoint scenarios, such as new user profile creation, community and network contact recommendations, organization polling and more, driving user engagement and increasing the business value of your organization’s social business platform.
For example, it can provide a guided introduction to new IBM Connections users, significantly improving their initial user experience with the platform. Our solution walks users through the process of filling in their profile, uploading a photo, choosing users and communities to follow and reviewing important usage information from their organization. By providing users with personalized and relevant content from their initial sign-in they derive immediate value and your organization benefits from improved user adoption.
Key Features & Functions
Greets users with a clean, simple interface
Guides users to fill in profile information
Guides users to upload a photo
Recommends profiles for users to add to their network
Recommends communities for users to join
Requires users to review and/or acknowledge organization messaging or usage guidelines
Key Business Values
Enhanced user introduction / experience with IBM Connections
Improved user adoption
Secures corporate messaging opt-in
Ensures user profile data completion
Increases community membership
The Touchpoint solution is deployed as an extension to your existing Connections environment, utilizing standard extension points and standard API calls.
Support for the solution utilizes the same processes as your IBM Software Products
IBM Connections Touchpoint Screenshot Follow Colleagues
IBM Connections Touchpoint Screenshot Follow Communities
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